Anne Héraud

- Insuring client relationship management and monitoring client orientation and needs
- Organizing new products events, insuring daily sales trends reporting, deploying 4P (Promotion/Price/Product/Place) strategy and providing merchandising proposal.
- Budget optimization

March 2010- July 2010

Leader in European Tourism Industry
- Partnership development in B2B with Century 21 real estate agencies for long-stay appartment rental.
- Customer portfolio development in order to improve hotel ‘low season’ filling rate.
- Web and operational monitoring for insuring the company promotion throughout its commercial partners (ie. Wonderbox – gift package)
- Market studies: identifying business opportunities in the ‘Gift-box’ market

July-August 2009
Summer job
- Customer relationship Manager for the Italian tourist
- Italian translation for the city official website

Mass-market retailing
- Market and procurement study for non food offer project

Summer 2006
Ice cream manufacturer and retailer
- Prospecting new French and Italian customers
- Developing the customers presentations